Reception Misc
Premier | Twin Room Bookings
Description Twin Rooms allows you to book 2 clients into 1 room. The way twin rooms can be booked is based entirely on the configuration, for example, your twin room may be configured so that 1 client can be booked into the room or the room can be ...
Prmeier | SMS Text Reminders
Description SMS Text Reminders Resolution SMS TEXT MESSAGING The following screen will appear (see Figure 1): Figure 1 “Greeting” – input the greeting that you wish to start the text message with. “Include Salutation” – tick this box if you wish to ...
Premier | Reprint Receipt By Receipt Number
Description Having the ability to reprint historical receipts using receipt numbers. Resolution When reprinting a historical receipt you will first need the receipt number. To find this when allocated to a client, go to Clients within Reception. Then ...
Premier | Repeat Bookings
Description Repeat Bookings is designed to facilitate regular bookings, with the same client having the same appointment, at a regular time a regular interval apart. The same appointments can be booked in Appointment Booking, using the clipboard to ...
Premier | Reception Reports
Description Reception Reports Resolution In “Reception” Click onto “Reports”, see figure 1 Figure 1 Bills “Bills Analysis “ “Dates” – this report can be ran for selected date ranges simply by clicking on the downwards arrow located at the end of the ...
Premier | Product Waiting List
Description The product waiting list allows the user to record requests for specific products that are currently out of stock. You will be prompted upon entry and exit of the system when the products are available to sell. Resolution To add a request ...
Premier | Paying Off Account With Loyalty
Description As of Core by Premier 2.13.0 onwards, you can now pay off on account items using loyalty points. Resolution When you add an item to account payment (e.g selecting an item from 'client account'): You can now select the bill line payment ...
Premier | Non-Existent Gift Voucher Redemption
Description Any gift vouchers that have not been sold through the premier core system will not be recognised when they are redeemed and will need to be redeemed as a non-existent gift voucher. This means that the vouchers will be created at point of ...
Premier | Mail Order Export
Description It is now possible to use the 'unsent mail orders' Reception reports to communicate to a 3rd party system the fulfilment status of mail orders (e.g for a 3rd party handling vouchers). Resolution In Reception > Reports the 'unsent mail ...
Premier | Key To Symbols
Description Within the experience management system (previously Core by Premier Software( there are a number of symbols that are displayed in the diary to help you identify the status of the bookings. Some of these symbols are default symbols, and ...
Premier | End of Shift/Day
Description The End of Day procedure must be completed every day to ensure financial information in the system is correct and up to date. If the End of Day is not completed the reports will be incorrect and the client history will not be updated, ...
Premier | Course Transfer
Description Transferring Outstanding Courses Resolution Before transferring any courses, you need to ensure that the courses have been set up in your new system with the correct course value and individual item value. Click on “Client/Member Sale” ...
Premier | Self-Update Post Version 2.13
? Summary From version 2.13.7 onwards, Core clients can now self-update directly from the Launcher application. This process ensures your Premier Core system stays current while automatically handling backups and database updates. ❓ Likely Scenario ...
Premier | Cancelling Ecommerce Bookings In EMS
Description This guide will take you through the process of completing a cancellation of a OneJourney in Premier Spa. It is recommended that you first cancel the booking and complete the required administration of the booking in your OneJourney ...
Premier | Arrival Screen Search Method For Membership Identifier Search
Description Arrivals now has the ability to search for clients using membership identifiers e.g. membership card/membership band. Resolution When using Reception and arriving clients via Arrivals, the search method now has the ability to search via ...