Ecommerce Platform | How to create an overnight package

Ecommerce Platform | How to create an overnight package

Initial Set up

PMS Setup

Setup a Rate in the PMS for the package.

Experience Management System (EMS) Setup 

Please view our article here, to see how to complete this first step within EMS (previously known as Premier).

Ecommerce Setup

  1. Log into our ecommerce platform
  2. Select Stay from the left-hand side and then select 'Rooms' from the sub-menu
  3. Import your rate
    1. (To find our how to do this, please click here. If it doesn't come through, please check it is exposed to our platform as shown here).
  4. Select 'Rates' from the left-hand menu and find your new rate
  5. Click 'Edit' to the right-hand side of the relevant rate and configure the rate as normal -



You will be presented with 3 addition menus on the left:
  1. Restrictions
  2. Sell Limit (soon to be released)
  3. Packages (soon to be released)

Restrictions

Please see the below articles for how to use restrictions:

Set Sell Limit

Sell limit will be the Max number of package sold per day.

Packages

  1. Choose the number of nights the package will be set for.
  2. Select the EMS Spa Package you wish to import the treatments from and then click 'Import'
    1. All the treatments and settings from the Spa Package will be imported from EMS (e.g. wait times etc).
    2. Therefore, if you need any settings changed, please change them in EMS and then complete an import from our ecommerce platform. This is why the inclusions appear as greyed out. Please make sure you are happy with these inclusions before moving onto the next step.



Scroll down to Dining Options & Setup the dining options:
  1. Choose a restaurant
  2. Add a restaurant restriction:
    1. "No Restriction" - if this isn't needed, please keep this option selected
    2. "Menu Restriction" - You can add a restriction by Menu (which imports any time restrictions you setup in your third-party dining system) by selecting this option,
    3. "Time Restriction" - You can add a restriction by time if desired by selecting this option
  3. Setup which day/s you would like the guest to be able to book their dining experience
  4. Setup a wait time after the dining experience if desired by entering a number into the 'Time After Experience' field
  5. If you want to offer an additional dining element on the package please click 'Add dining option' and re-follow the above steps. To delete a dining option, simply click 'Remove'.
Click Submit to save the package


Things to note:
  1. Rooms Extra's are supported for overnight packages, (the same way they currently are for regular rate's)
  2. The overall package information and inclusion breakdown will be displayed within the order in our ecommerce platform and for the guest within their confirmation email.

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