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Premier | Email Service Provider Setup
? Summary This article will guide you through process of turning on Premier's new email service provider. This may be required due to a planned change from Microsoft relating to SMTP and basic authentication. Starting March 1, 2026, Microsoft will ...
Premier | Cloud File Manager
? Summary Since your Premier Cloud system cannot access files stored locally on your PC, any Reservation Confirmations, Appointment Confirmations, or Marketing emails must first be uploaded to File Manager within the cloud environment before they ...
Premier | Creating A New Payment Method
? Summary You can create additional payment methods in Premier and add them to your Tilling screen. This allows for more flexibility in how payments are processed and allocated across your site(s). ❓ Likely Scenario A new payment method needs to be ...
Premier | Email Settings
Description This guide will help you to diagnose and resolve email settings you may be experiencing. Email settings are managed by your IT provider and they will be the ones to assist with obtaining updated settings if required. Premier Core ...
Premier | Creating And Managing Cancellation Reasons
? Summary Cancellation Reason Codes in Premier allow users to record the reason for a cancellation. These reasons are stored on the client’s record card and are used in Cancellation Reports, helping track and analyse cancellations across ...
Premier | How To Create A New PC Location
? Summary PC Locations in Premier define individual workstations and their associated settings. Each location is unique and must only be assigned to a single workstation. Proper configuration ensures accurate tracking of transactions, printing, ...
Premier | How To Create A New Till
? Summary Tills in Premier are used to record transactions against outlets or departments. A till can be assigned to one or multiple PC Locations, allowing you to track transactions per location. ❓ Likely Scenario A new till needs to be created but ...
Premier | Setting Up Countries
? Summary Countries in Premier allow you to identify a client’s country of origin. This information is used for reporting, client records, and ensuring accurate address details during memberships, reservations, or appointments. ❓ Likely Scenario A ...
Premier | Adding And Managing Client Sources
? Summary Client Sources in Premier allow you to record how each client first heard about the spa. This helps track the effectiveness of marketing campaigns and provides insights into which marketing methods generate the most clients. ❓ Likely ...
Premier | Create New Banks
? Summary Bank Setup in Premier allows users to allocate bank details to staff members or client records. This is essential for processing Direct Debit payments for memberships, ensuring accurate collection and reporting. ❓ Likely Scenario A staff ...
Premier | Association Types
? Summary Association Types in Premier allow you to link two clients together (e.g., mother and daughter, husband and wife). This ensures accurate relationship tracking and makes it easier to manage linked records in the system. ❓ Likely Scenario A ...