Premier | Creating A New Payment Method

Premier | Creating A New Payment Method

🔍 Summary

You can create additional payment methods in Premier and add them to your Tilling screen. This allows for more flexibility in how payments are processed and allocated across your site(s).

🧠 Important Note Before Starting!

If your Premier is linked to your Hotel PMS and you want the new payment method to post revenue into your PMS, please contact our support team for assistance. You can live chat via support.journey.travel or email support@journey.travel. 

❓ Likely Scenario

  • A new payment method needs to be added but is not showing in the Tilling screen.

  • The Premier system is linked to a Hotel PMS, and assistance is required to ensure revenue posts correctly.

  • Users are unable to allocate a new payment method to a site or payment button.

🛠️ Process Overview

In this process, you’ll create a new payment method in Premier, name and allocate it to your site, and then assign it to a payment button. Once complete, the new payment method will be available in your Tilling screen.

✅ Step-by-Step Instructions

  1. Log into Manager or Administrator
  2. Go to General Menu > Payment Methods
  3. Click the plus button to create a new payment method
  4. Enter a name for your payment method and allocate it to your site (if using a multi-site system)
  5. Return to General Menu > Sites > Site Settings > Payment Methods
  6. Select a button currently marked as “None”
  7. From the dropdown, choose your new payment method
  8. Log out of Reception completely, then log back in for changes to take effect