Ecommerce Platform | Download VAT receipts

Ecommerce Platform | Download VAT receipts

🔍 Summary

This article explains how to sign in to the ecommerce admin portal and download a VAT receipt for any order. Follow the steps below to locate the correct order and export the VAT receipt quickly.

❓ Likely Scenario

A customer or guest has requested a VAT receipt for their online order, so you need to download this and email it to the guest.

✅ Step-by-Step Instructions

  1. Open your browser and go to: https://admin.onejourney.travel/
  2. Enter your admin credentials and click Sign In.
  3. From the main navigation menu, select Orders.
  4. Locate the order for which you need a VAT receipt. You may use filters or search to find it more quickly.
  5. On the far right of the relevant order row, click the three-dot actions menu
  6. Select 'Download VAT Receipt' from the dropdown menu.
  7. Your VAT receipt will download automatically as a file to your device, so you can now email it over to your guest.

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