Ecommerce Platform | The 'Order report'

Ecommerce Platform | The 'Order report'

The 'Order report' contains information on the orders you have received. 

To run an 'Order report':

Log in to our ecommerce platform.

In the menu on the left, under the 'Manage' heading, click on 'Reports'.

You will then see the reporting screen.


 









Select 'Order report'.

Choose the date range you wish to run the report for.

Click on 'Generate report'

Once generated, your report will be available to download from the bottom of the 'Ready to download' list.


 
Click on the report name to download it.

The report will look something like this:

What does the report contain?
  1. Creation Date
  2. Property Name
  3. Order Ref
  4. Payment Status
  5. Order Status
  6. Customer Name
  7. Customer Email
  8. Customer Postcode
  9. Arrival Date
  10. Reservation Reference
  11. Item Types
  12. Currency
  13. Original Order Amount
  14. VAT Value
  15. Cash Balance
  16. Amount Paid
  17. Refunded Amount
  18. Fees Paid
  19. Voucher Total

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