ecommerce platform | The 'financial report'
The 'financial report' contains the transaction details of orders placed within the selected time period. This includes a breakdown of any fees taken, such as the gateway fee and service fees, and also what the service fees are for each module you’ve taken.
How to run a 'financial report'
Log in to our ecommerce platform.
In the menu on the left under the 'manage' heading click on 'reports'
You will then see the reporting screen.
Select 'Financial report'.
Choose the date range you wish to run the report for.
Click on 'Generate report'.
Once generated, your report will available to download at the bottom of the 'Ready to download' list.
Click on the report name to download it.
The report will look something like this:
What do the columns mean?
Total order value: This is the total amount that was paid by the guest (including VAT).
Total VAT: This is the amount of VAT paid, it is already included in the total order value.
Total Service Fees: This is the amount that has been taken from the total order value and paid to Journey as our fee.
Total Gateway fee: This is the amount that has been taken from the total order value and paid to Stripe as their fee.
Client Sub Total: This is how much your property will receive from the total order value.
Total delivery fee: This is only applicable if there has been a physical delivery as part of the order
Total Product Fulfilment: This is only applicable if there has been a physical delivery as part of the order.
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