Spa Day availability in ecommerce platform will always reflect the setup in Premier.
To ensure that packages can be booked online and that availability and pricing show correctly, please follow this checklist.
Detailed instructions for each element can be found in the linked articles.
Ensure the Package is web bookable
Ensure the start date is today or in the past
Ensure Package Availability has been validated - (Package Configuration & Activation)
If your package contains treatments, ensure all treatments are set up to be available and bookable online - (Checklist: Making Treatments Bookable via ecommerce platform)
If your package contains facilities, ensure all facilities are 'web bookable'.
If your package contains activities, ensure all activities are 'web bookable'.
Ensure the Package Time Bands are configured correctly - (Calculating Requirements for Time Band Limits)
Ensure your time bands are within your opening hours set up on ecommerce platform
Ensure Package Time Band Limits are set correctly for Web Booking - (Setting package time band limits)
Ensure the Package has been correctly configured - (Package Activation)
Ensure the promotional pricing has been assigned correctly to all elements of the Package - (How to setup Promotional Pricing in Premier)
If there are additional questions regarding Premier setup, please speak contact our support team via support@journey.travel or by using our Live Chat (please navigate to Help Centre and click the widget in the bottom right of the screen).