Popular Articles
Ecommerce Platform | Cancellations
Our Consumer Cancellation Feature will allow guests to cancel their bookings online without needing to contact the property directly. This feature enhances satisfaction while streamlining property operations by empowering guests with more control ...
Ecommerce platform | 'In Progress' and 'Unconfirmed' bookings
Definition: For Spa, Tables or Room bookings, an "In Progress" or "Unconfirmed" order status means the payment has been successfully taken, but one or more items have not been integrated into the relevant system. For retail orders, it will signify ...
Ecommerce Platform | Imports
Spa Imports You can complete a manual import for the entire spa module by following the below steps: Log in to our ecommerce platform Select 'Spa' from the left-hand side Select Treatments from the drop-down menu Click the 'Import' button on the top ...
Gifted | How to check your stock levels
When Gifted posts out vouchers/fulfils for you, the fulfilment team monitor your stock levels to ensure that you won’t run out of anything. It is important that you are aware of your stock levels and that you can arrange for more stock to be sent to ...
Gifted | Sending stock to our Fulfilment Centre
All stock needs to be delivered to the below address, ensuring that the hotel name is clearly marked on the outside packaging. It is worth noting that while our Fulfilment Centre is in-house, all deliveries are sent to the below address due to the ...