Popular Articles
Ecommerce platform | 'In progress' and 'Unconfirmed' bookings
For Spa, Tables or Room bookings, an "In Progress" or "Unconfirmed" order status means that the payment has been successfully taken but one or more items have not been posted to the relevant third party system. For retail orders, it may signify an ...
Gifted | How to check your stock levels
When Gifted posts out vouchers/fulfils for you, the fulfilment team monitor your stock levels to ensure that you won’t run out of anything. It is important that you are aware of your stock levels and that you can arrange for more stock to be sent to ...
Gifted | Create a Voucher
Step One - Initial Set-up: Log on to Gifted. Click on ‘Vouchers’ on the menu on the left-hand side. Click ‘Create a Voucher’. Type in the name you want to give the voucher. Select the category (Food & Drink, Spa etc) - use the drop-down tab to ...
Signing-Up to the Support Help Centre
Welcome to the Journey Help Centre! You are able to browse all of our Help Centre articles without signing up, but there are additional benefits to registering, such as being able to log a new support ticket and the ability to check on the status of ...
Status Page - For All Online/Cloud Products
If you would like to check on the system status of any of our online/cloud products or see when we have any planned maintenance that could affect you, please check our Journey Status page. Click here to see our service page: ...