Ecommerce Platform | Package Configuration & Activation
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Ecommerce Platform | Making spa days [packages] bookable & troubleshooting availability
Treatments and Spa Days availability in the ecommerce platform will always reflect the setup in our experience management system - EMS (previously known as Premier). Please follow the checklist below to ensure Spa Days can be added to the basket and ...
Ecommerce Platform | Rates | Set up a minimum lead time restriction
You may want to set up a minimum lead time restriction for your rates. For example, you have a rate that includes an experience and you'd like some extra time to schedule or prepare this for the guest. How to set up a minimum lead time restriction in ...
Ecommerce Platform | Staff activation
In order for a treatment to be bookable online, the appointment code in Premier must have a member of staff allocated, with a valid rota, and be marked as web bookable. The steps below explain how to activate staff in Premier with the correct ...
Ecommerce Platform | Appointment activation in Premier
Basic steps to activate the appointment within Premier: Open Appointment Codes in Configuration/Administrator. Select the required appointment. Via the 'Site Details' tab, tick Web Bookable. A start date can be set, but an end date shouldn't be set ...
Ecommerce Platform | How to create a dynamic package
You can now create fully integrated dynamic packages on your storefront for Rooms, Spa and Tables! Initial Set up PMS Setup Set up a new rate in your PMS for the package. For our Guestline sites, please ensure that the rate doesn't include a spa ...