Ecommerce Platform | Setting package time band limits

How do package time bands impact our ecommerce platform?

The arrival times displayed for spa days are pulled from the start of the applied time bands. Each inclusion for that spa day would also then need to be booked within the time band selected by the 'arrival time'. For more examples and information on how this works, please click here.

 Example one:  In this example, the arrival times shown would be 12pm and 4pm. If the 12pm arrival time is selected, all the inclusions would need to be booked between 12:00-15:00. If the 16:00 arrival time is selected, all the inclusions would need to be booked between 16:00-20:00.

Example Two: In this example, the arrival times shown would be 12pm and 4pm. If the 12pm arrival time is selected, all the inclusions would need to be booked between 12:00-20:00. If the 16:00 arrival time is selected, all the inclusions would need to be booked between 16:00-23:00. As the "Number of bands booked" says 2, the availability will go across the ticked time band and the next one below it.

This allows you to create the specific requirements for each package from just five time bands.

Important Note:

'Booking Limit' is the maximum booking on a given day.

'Web Booking Limit' is the maximum number of packages that can be booked online, out of the total booking limit. (a sub-section of the booking limit, NOT in addition to).

• Related Articles

• Ecommerce Platform | Setting up Web Booking limits

  In order for your Spa Day to be bookable online, you must set 'Web Booking Limits' to a value greater than 0. If you only have 'Booking Limits' set, but not 'Web Booking Limits', your spa day package would be bookable via Premier, but not online. ...

• Ecommerce Platform | Making spa days [packages] bookable & troubleshooting availability

  Treatments and Spa Days availability in the ecommerce platform will always reflect the setup in our experience management system - EMS (previously known as Premier). Please follow the checklist below to ensure Spa Days can be added to the basket and ...

• Ecommerce Platform | Calculating requirements for time band limits

  Calculating your time band requirements is a specialist operational task. Time bands control the number of guests booked on a spa day package for a given time slot/slots (bands). Example: The spa offers half-days and full spa days, each experience ...

• Ecommerce Platform | Rates | Set up a minimum lead time restriction

  You may want to set up a minimum lead time restriction for your rates. For example, you have a rate that includes an experience and you'd like some extra time to schedule or prepare this for the guest. How to set up a minimum lead time restriction in ...

• Ecommerce Platform | Package Configuration & Activation

  The ability to book a day package via Journey's ecommerce platform (previously known as onejourney) is controlled using Package Availability in Premier Software. Package Availability is controlled by a combination of time bands and web booking ...