Ecommerce Platform | Creating and editing announcements

Ecommerce Platform | Creating and editing announcements

🔎 Summary

This article guides you through creating, editing, and deleting announcements on your ecommerce platform. Announcements allow you to share important updates with guests via banners or pop-ups on your storefront.

❓ Likely Scenario

You might need this article if:
  1. You want to highlight a special offer or a limited-time event.
  2. You need to notify guests about important updates, such as spa closure dates.
  3. You’d like to create a welcome message or seasonal campaign banner for your storefront.

🛠️ Process Overview

To create an announcement, you’ll log in to your ecommerce platform, navigate to the Announcements section, fill in your content, and choose how it displays (banner or pop-up). You can then edit or delete announcements as needed.

✅ Step-by-Step Instructions:

Creating a new announcement
  1. Log in to your ecommerce platform.
  2. From the left-hand menu, under Products & Service, click Content.
  3. Near the bottom of the list, select Announcements.
  5. Click Create an announcement.
  6. Fill out the fields as desired:
    1. Announcement name → for admin use only (not shown on storefront).
    2. Heading → appears as the title of the announcement on your storefront.
    3. Content → add text and include links if needed.
  7. Choose whether your announcement should display as a banner or a pop-up.
  9. Click submit.
Editing or deleting an announcement
  1. To edit, click Edit to the far right of your chosen announcement.
  2. To delete, click the three dots on the right-hand side, then select Delete.
Banners:

Popup:

🧠 Important Note

  1. The text and colours of announcements are pulled directly from your branding setup and cannot be customised separately without affecting other storefront elements.
  2. Dismissible banners include an “X” for guests to close them; non-dismissible banners do not.

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