Ecommerce Platform - Creating and Editing Announcements
⏱ Estimated time: 5 minutes
👤 Role: Marketing Managers, Ecommerce Administrators, Communication Leads
What you'll learn:
How to create a new announcement for your storefront.
The difference between banner and pop-up display types.
How to manage, edit, and remove active announcements.
How branding settings influence announcement appearance.
How to create a new announcement for your storefront.
The difference between banner and pop-up display types.
How to manage, edit, and remove active announcements.
How branding settings influence announcement appearance.
When should I use this?
Announcements are the most effective way to share time-sensitive updates or high-priority marketing messages. Use this feature to highlight special offers, notify guests of facility closures (e.g., scheduled spa maintenance), or launch seasonal campaign greetings.
Key Logic:
By choosing between a Banner and a Pop-up, you control the "interruption level" of your message. A banner is a persistent, subtler reminder at the top of the page, while a pop-up demands immediate attention from the guest upon landing on your site.
Before you start:
Prepare your heading and body text in advance.
If you intend to link to a specific page (like a new room package), have that URL ready.
Ensure your branding colours are already configured, as announcements will automatically adopt these styles.
Prepare your heading and body text in advance.
If you intend to link to a specific page (like a new room package), have that URL ready.
Ensure your branding colours are already configured, as announcements will automatically adopt these styles.
Step-by-step:
1. Access the Announcements Module
The announcement tool is housed within the content management section of your platform.
Log in to your Ecommerce platform.
From the left-hand menu, under the Products & Service heading, click Content.
Near the bottom of the list, select Announcements.
2. Create a New Announcement
Define how and what your guests will see when they visit your storefront.
Click the Create an announcement button.
Announcement Name: Enter a name for internal use (this is for your admin records and is not visible to guests).
Heading: Enter the title that will appear on the storefront.
Content: Add your main message. You can include hyperlinks here if you want to direct guests to a specific offer or information page.
Display Type: Choose whether this should appear as a Banner (fixed at the top) or a Pop-up (overlaying the content).
Click Submit to make the announcement live
.
3. Edit or Delete an Announcement
Manage your active messages to ensure information remains current.
To Edit: Locate the announcement in the list and click Edit on the far right. Update your text or display settings and click submit.
To Delete: Click the three dots icon on the right-hand side of the announcement row and select Delete. This will immediately remove the message from your storefront.
Best practice:
Use Dismissible Banners for UX: When creating a banner, consider if it should be "dismissible." A dismissible banner includes an "X" that allows guests to close it once they have read it, ensuring it doesn't clutter their booking journey on smaller mobile screens.