Help Centre
How To Contact Our Support Team
Hi there! Before contacting our Support team for assistance, please take a look in the Help Centre to see if there is an article that could help you resolve your query. If you are unable to locate a helpful article in the Help Centre, you can contact ...
Checking & Updating Your Support Tickets
The Journey Support Help Centre is not just a great place to find the answers to your product questions, you can also see the latest updates on your Support tickets and even add additional information to your tickets for the attention of our Support ...
Status Page - For All Online/Cloud Products
If you would like to check on the system status of any of our online/cloud products or see when we have any planned maintenance that could affect you, please check our Journey Status page. Click here to see our service page: ...
Signing-Up To The Support Centre
Welcome to the Journey Help Centre! You are able to browse all of our Help Centre articles without signing up, but there are additional benefits to registering, such as being able to log a new support ticket and the ability to check on the status of ...