Premier - Launching Applications via the Windows App
⏱️ Estimated time: 1 minute
👤 Role: All Staff / System Users
What you'll learn
When should I use this?
Use this guide if you or an employee are logging into Premier via the dedicated Windows App (rather than the Core Cloud website) and find yourself blocked by an error screen stating: "It looks like your system administrator hasn't set up any resources for [user] yet."
The screen may look like this

Step-by-step
Once you are logged into the Windows App and see the initial landing screen, look at the navigation menu on the left-hand side of your screen.
Select and click the Apps button from the left-hand menu.

3. Launch your application
The screen will now display all of your available Premier system applications. Simply click on the relevant application icon to open it and begin your session.
Need a hand?: If you encounter any further issues accessing the software after trying these steps, the Journey Support Team is available via live chat on our support portal or at support@journey.travel.
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