Estimated time: 2 minutes
👤 Role: System Administrator / General Manager
How to locate the site details for your chosen booking type.
Where to input the correct allocation code.
The required steps to ensure the new allocation code synchronises correctly with your live application.
Use this guide when you need to link financial or tracking allocation codes to specific items within Premier. This ensures that accurate reporting data is captured whenever a client books an Appointment, Facility Appointment, Group Activity Code, Food & Drink item, or Miscellaneous charge.
Key Logic: Allocation codes map your revenue streams accurately behind the scenes. Without assigning these codes correctly it cause an error such as This bill was not processed. Input string was not in the correct format (43 ms, Exception Code:1)
Ensure you have administrative login credentials for Premier Configuration / Manager.
Have the correct allocation code ready to hand.
Ensure you can perform a quick restart of the Reception application, ideally during a quiet period so as not to disrupt active guest check-ins.
Log into Premier Configuration / Manager. From the main menu, navigate to and click on the specific Booking Type you want to update. This applies to Appointments, Packages, Facility Appointments, Group Activity Codes, Food & Drink, or Miscellaneous items.
Once you have selected the specific item or booking type you wish to modify, locate and click on the Site Details field or tab.
Key Logic: Opening Site Details ensures the allocation code is applied correctly to the specific site operation, rather than just acting as a generic, unlinked template.
Locate the Allocation Code field within the site details screen. Carefully type or paste your specific code into this field. Once entered, click Save or exit the screen to commit the changes.
To ensure the changes take effect and the system pulls through the new configuration, completely close down and restart your Reception application.
Double-Check Before Saving: Always verify the allocation code character-for-character against your accounts ledger before restarting the system to avoid tracking errors.
Need Assistance? If you need a hand or are unsure which code to use, the Journey Support Team is available via live chat on our support portal or at support@journey.travel.