⏱ Estimated time: 2 minutes
👤 Role: Admin / Management / Operations

What you'll learn

• How to update room operating hours

• How to add or remove treatment capabilities from a room

• Best practices for decommissioning a room

When should I use this?

Use this guide if you make changes to your daily operations, such as changing opening times, updating your service menu, or taking a room out of service.

Before you start

Important Notice: When reducing room availability or removing experiences, ensure you have moved any existing treatments from that room to another space first. This ensures bookings remain valid if a room is taken out of service.

Step-by-step: Managing Rooms

1. Access Room Settings

Navigate to Settings → Rooms and select the relevant room from the list.

2. Update Availability

Click Availability to amend the hours.

• Use the Set Per Day toggle if you need to create specific exceptions for certain days of the week.

• Adjust the start and end times to reflect new opening hours.
  

3. Update Appointments (Capabilities)

Click Appointments to add or remove experiences.

• Ensure that if a room no longer supports a specific service (e.g., equipment has been moved), the experience is deselected.

• You can use the Category checkboxes to quickly add or remove entire groups of services.
  

4. Save Changes

Click Save to commit the updates. Changes take effect immediately in the diary.

Best practice

• Check the Diary: Always check the booking grid before reducing hours.

• Consistency: Ensure room names remain consistent to avoid staff confusion during the booking process.

• Equipment Sync: If a room requires specific equipment (like Hot Stones), ensure both the Room and the Equipment settings are updated simultaneously.