Gifted | Create a voucher

Gifted | Create a voucher

Step One - Initial Set-up:

  • Log on to Gifted.

  • Click on ‘Vouchers’ on the menu on the left-hand side.

  • Click ‘Create a Voucher’.

  • Type in the name you want to give the voucher.

  • Select the category (Food & Drink, Spa etc) - use the drop-down tab to change. If you need to create a new category, please follow this article first and then return here afterwards.

  • Set a price.

  • Select the 'Voucher' type. If you have Events active you are able to create Event tickets aswell. For information on how to do this, please click here.

  • Click on ‘Create Voucher’.


Step Two - 'Product' Tab:

  • This will take you to a new page where you can edit the voucher (such as making it available to purchase etc.)

  • Scroll down to edit the quantity available. The quantity defaults to -1 for an unlimited volume of vouchers. If you want to offer a specific amount, please edit the quantity to the desired amount.

  • At the bottom is an ‘options’ box - this is useful for add-ons, such as ‘with a bottle of wine’ when producing monetary vouchers or for vouchers that could be purchased for more than one person.

  • Click ‘update voucher’ to save changes.

Step Three - 'Content' Tab:

  • Click on the Content tab.

  • Fill in a brief description for the voucher (think of it as a hook that will entice customers to click on the voucher/find out more and purchase) which will appear on the voucher (recommended 1-2 lines).

  • Leave the ‘voucher content’ box underneath it blank if you have entered everything you needed to say in the ‘brief description’ as they will both show on your vouchers.

  • Type in additional content (recommended 6-8 lines that does not repeat the brief description).

  • Type in any hotel terms and conditions (leave blank to use the category terms and conditions).

  • Click ‘update voucher

Step Four - 'Design' Tab:

  • Select the Design tab.
  • Click on ‘Choose file’ and upload the image you want this voucher to display.
  1. Click on the Update Voucher button at the bottom of the page.


Step Five - 'Settings' Tab:

  • Click on the Settings tab and make your voucher available to purchase online (if necessary).

  • The validity period is 12 months as standard. If you have created an offer and want to change this you can do this here under 'Validity period':

  • Click on Update Voucher.

  • The voucher is now complete and you can view it online.


    • Related Articles

    • Gifted | Create an Offer

      How to create an offer Log in to your Gifted platform. From the menu on the left, click Marketing Click on the 'Offers' widget. Click on ‘Create an Offer’. Enter a name for your offer — for example, Black Friday Deal. This name is for internal use, ...
    • Gifted | How to print a voucher

      ⏱ Estimated time: 3 minutes ? Role: Reception Staff, Reservation Teams What you'll learn How to find an existing order and download the voucher file. How to choose between standard A4 printing and branded overprint stock. How to handle a fresh ...
    • Gifted | Create a Testimonial

      You can enhance your voucher pages by showcasing positive reviews and customer experiences, helping to build trust and encourage potential customers to make a purchase. Log in to your Gifted platform account. Navigate to the left-hand menu and click ...
    • Gifted | Create a Category

      ⏱️ Estimated time: 5 minutes ? Role: E-commerce Manager, Marketing Admin, Property Administrator What you'll learn: How to create and name a new voucher category to organise your digital storefront. How to upload high-quality category imagery and ...
    • Gifted | How to create an announcement

      Want to highlight a special offer, event, or important update? The Announcement feature lets you broadcast a message to customers browsing your Gifted store—either as a pop-up or a subtle banner across the page. Please note: The colours of the ...