All changes to customer details will permanently be recorded in the audit notes. To change the customer's details, follow the below process.
Log on to your Gifted platform
Click on the ‘Find an Order’ button
Search for the order, making sure to have selected the correct filter for the details you are entering e.g. voucher code or order reference
Once the order has been located, click on ‘Update Contact Details'

A box will pop up for you to make amends to their title, name, phone number and email address
Click on 'Update'

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