Gifted | Change Customer Details

Gifted | Change Customer Details

All changes to customer details will permanently be recorded in the audit notes. To change the customer's details, follow the below process.

  • Log on to your Gifted platform

  • Click on the ‘Find an Order’ button

  • Search for the order, making sure to have selected the correct filter for the details you are entering e.g. voucher code or order reference

  • Once the order has been located, click on ‘Update Contact Details'

  • A box will pop up for you to make amends to their title, name, phone number and email address

  • Click on 'Update'

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