Ecommerce Platform - How to Set Up Dietary Requirements and Celebration Options

Ecommerce Platform - How to Set Up Dietary Requirements and Celebration Options

⏱️ Estimated time: 3 minutes

👤 Role: Restaurant Managers, F&B Teams, Front of House Staff, Platform Administrators

What you'll learn

  1. How to enable preset dietary and celebration options within the dining checkout page
  2. How to add custom tags so guests can quickly flag their requirements during a table booking.
  3. How to save your selections and verify their appearance on your storefront.

When should I use this?

Use this guide when you want to streamline the table booking process for your food and beverage teams. Adding these preset options makes it easier for guests to specify common requirements (like allergies or special occasions) at checkout. These presets appear as additional selectable fields and will not replace the existing open notes box.

Before you start

  1. Ensure you have administrative login credentials for your ecommerce platform.
  1. Prepare a list of the most common dietary requests (e.g., Gluten-Free, Vegan) and celebrations (e.g., Anniversary, Birthday) your restaurant accommodates.

Step-by-step

1. Locate the tables content settings

  1. Log in to the ecommerce platform administration portal.
  2. Click Content from the left-hand side menu.
  3. Select Tables from the second menu that appears on your screen.

2. Input your custom requirements and celebration options

  1. Scroll down the page to locate the Dietary Requirements and Celebration Options sections.
  2. Click inside the respective field and type your desired option (for example, "Vegetarian" or "Birthday").
  3. Press Enter on your keyboard to lock the wording in as a tag.
  4. Repeat this process until all of your preferred choices have been added as individual tags.

3. Save and check your storefront

  1. Click the Save Content button to push your updates live.
  2. Open your live web storefront, add a dining or table item to your basket, and advance to the checkout page to review how the new selectable options look to your guests.

Warning
Important Notice: Always remember to click Save Content before leaving the settings page. If you close the tab or navigate away beforehand, your newly entered tags will not be saved.

Best practice

  1. Keep Options Concise: Stick to single words or short phrases (such as "Vegan" or "Graduation") so the selectable fields remain neat and clear on both desktop and mobile layouts.
  2. Review Seasonal Occasions: Update your celebration tags ahead of major calendar events if needed (for example, adding "Mother's Day" or "Valentine's") to better track your seasonal restaurant bookings.
  3. Train Front of House Teams: Remind your host and restaurant teams to check the incoming booking data files daily, as these selected presets will automatically feed into your reservation summaries alongside the standard customer notes.

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