Ecommerce Platform | Extending columns

Ecommerce Platform | Extending columns

If you find that availability is no longer showing for treatments, it may be time to 'Extend Columns' within Premier. To do this, please follow the steps below:

  • Log into Manager

  • Go to General Menu

  • Go to Sites

  • Go to Site Settings

  • Select Booking Options

  • Select Option for 'Extend Columns Now'

To troubleshoot other issues relating to Treatment availability, please refer to the following article: No availability showing for treatments

    • Related Articles

    • Ecommerce Platform | Rates | Set up a minimum lead time restriction

      You may want to set up a minimum lead time restriction for your rates. For example, you have a rate that includes an experience and you'd like some extra time to schedule or prepare this for the guest. How to set up a minimum lead time restriction in ...
    • Ecommerce Platform | Making treatments bookable & Troubleshooting availability

      Treatments and Spa Days availability in the ecommerce platform will always reflect the setup in our experience management system - EMS (previously known as Premier). Please follow the checklist below to ensure Treatments can be added to the basket ...
    • Ecommerce Platform | SynXis payment reconciliation

      This article aims to guide properties using Synxis on how to reconcile ecommerce platform payments in their PMS, as these will not integrate automatically. This is essential for end-of-day reconciliation to ensure all payments received by the ...
    • Ecommerce Platform | The 'arrivals report'

      The 'Arrivals report' within our ecommerce platform will show you the guest names, arrival date, arrival time and which module/items they have booked for the time period that you have selected. To run an 'Arrivals Report' Log in to our ecommerce ...
    • Ecommerce platform | The 'financial report'

      The 'financial report' contains the transaction details of orders placed within the selected time period. This includes a breakdown of any fees taken, such as the gateway fee and service fees, and also what the service fees are for each module you’ve ...