EMS - Creating New Equipment

EMS - Creating New Equipment

⏱ Estimated time: 2–3 minutes
👤 Role: Admin / Management / Operations

What you'll learn

  • How to create a new limited equipment type in EMS

  • How to set initial equipment quantities per site

When should I use this?

Equipment setup is used for items that are limited in number and essential for specific experiences. This ensures the system does not overbook services that require specialized tools.

  • Examples may include: Hot Stones, Hydrotherapy Tubs, or specialized portable machinery.

  • Key Logic: If all units of a specific equipment type are in use, EMS will prevent further bookings for those experiences until a unit becomes available.

Before you start

Before creating new equipment, confirm:

  • The total physical quantity available at each site.

  • The specific experiences that require this equipment to function.

Step-by-step: Creating Equipment

1. Open the Administration panel

Click Settings in the navigation menu to open the Administration area.

2. Navigate to Equipment

Select Equipment from the list of available administration options.

3. Add a new Equipment type

Click + Add New in the top right corner of the screen.

4. Enter the Equipment Name

Enter the Equipment Name (e.g., Hot Stones).

5. Save the Equipment type

Click Save to create the equipment type.

6. Configure Site Settings

Once saved, click Settings on the equipment line to add additional setup.

7. Select your Site

Select your specific Site from the list to open the site-specific settings.

8. Set Quantity

Enter the Quantity of this equipment type available at this location.

9. Commit Changes

Click Save to commit the changes. This equipment is now ready to be linked to Experiences.


    • Related Articles

    • EMS - Creating New Staff Experiences

      ⏱ Estimated time: 5–8 minutes ? Role: Admin / Management What you'll learn How to set up new staff-led experiences for guests How to configure pricing, tax, and online visibility How to assign the necessary staff, rooms, and equipment to an ...
    • EMS - Creating and Managing Retail Categories

      ⏱ Estimated time: 3 minutes ? Role: Admin, Retail Manager What you'll learn: How to create new retail categories for the Point of Sale (POS). How to add descriptions to help Organise your inventory. How to manage and deactivate categories during a ...
    • EMS - Managing Equipment

      ⏱ Estimated time: 2 minutes ? Role: Admin / Management / Operations What you'll learn How to update equipment quantities How to manage equipment maintenance and availability exceptions When should I use this? Use this guide if you have a scenario ...
    • EMS - Creating New Departments

      ⏱ Estimated time: 1–2 minutes ? Role: Admin / Finance / Management What you'll learn How to create a new Department (Business Area) in EMS When departments should be created How to edit an existing department When should I use this? Departments are ...
    • EMS - How to configure your Shared Rooms (Couples Room)

      ⏱️ Estimated time: 5 minutes ? Role: System Administrator, Operations Manager What you'll learn How to link two individual treatment rooms together to form a dual-occupancy shared room (couples room). How to manage room booking rules to prevent ...