Rooms are resources which are booked when a staff appointment is scheduled which requires a room.
The room configuration ensures that the correct rooms are allocated based on capability and availability.
Resolution
Creating Rooms
In "Administrator" or via "Configuration" click onto “Rooms"
To create new Room
If using a multi-site solution select the "Site" in the list of sites, then click onto the "Green Plus"
Enter the "Name" of the Room (this must be unique per site)
Select the default length - the length is configured based on the default Interval
Interval if your business uses multiple column intervals please select the relevant either 5, 10, 15 minutes
Start / End Dates - ability to define the bookable availability for the appointment, if dates are blank always available
Select the "Green Tick" to confirm
To create a Twin Room
Follow the steps to create a room, once created you can then activate the room as a "Twin Room" (couples treatment room) The system allows for two types of twin rooms, a single use or independent.
Single Use Twin Room - are two associated rooms which can only be booked at the same time, where the first room is scheduled prompting for the second linked room to be booked. This prevents a second unknown guest being scheduled in the second room
To make a Twin Room, in "Twin Room Details" tick "Room is part of a twin room"
If this is the first half of a twin room tick "Can be booked separately"
The using the dropdown select the room to link to
Independent Twin Rooms - are two room which are associated that can be booked separately
To make a Twin Room, in "Twin Room Details" tick "Room is part of a twin room"
If these can be booked independently tick "Can be booked separately" on both rooms
The using the dropdown select the room to link to the other half
Applying Allocations
The "Appointment Allocation" section provides the ability to define which Appointment Codes are associated with the room
To configure which appointments can be booked move the required appointments from left to right
Appointments
Appointment - these are the bookable appointments which can be booked with this room - see Appointments Code Setup
Description Twin Rooms allows you to book 2 clients into 1 room. The way twin rooms can be booked is based entirely on the configuration, for example, your twin room may be configured so that 1 client can be booked into the room or the room can be ...
Description Multiple Staff Appointments are defined as an appointment which requires more two or more staff members to complete and the booking. This could be a couple treatment where the booking is for two guests which both require a therapist, or a ...
Description Appointment Code Setup creates the booking rules for all staff based appointments. The initial code creation defines the dependency on "Rooms" or "Facilities" and sets the fundamental business rules for the organisation. Resolution ...
Description The room availability is initially defined by creating a Room Rota. The rota provides the ability to open the availability for a date range to add recurring blocks which is controlled by the Rota pattern Resolution Creating a Room Rota In ...
Description Internal appointments are used to add blocks to a room, these are initially made available via Internal Appointment Codes, Resolution Configuring Staff Internal Appointments In "Administrator" or via "Configuration" click onto “Internal ...