Premier | Group Activity - Amendments

Premier | Group Activity - Amendments

Description

This section covers the ability to amend a group activity booking

Resolution

In "Reception" click onto “Group Activities"

 


Group Activity - Amending  

 

Change Name

To amend the name of booked on the activity:
  1. Select the booked slot to view the booking
    1. Client Tab - to view information about the client or change the client
    2. Company tab - to view information about the company, if this booking is for a client that is associated with a company.

Change Price

To override the price of the booking:
  1. Select the Appointment Review Tab 
  2. In the Price Section, select the promotional price dropdown list
  3. Select the applicable reason code
    1. Discount Percentage - automatically changes the promotional price based on the fixed percentage discount
    2. Discount Value - automatically changes the promotional price based on the fixed value off the list price
    3. Manual Override - allows the user to manually enter the value to be changed.
  4. To create or amend the discount rules - see Promotional Pricing

Resend confirmations and reminders

Confirmations and reminders can be sent manually or automatically using the scheduled marketing, to resend:
  1. Using the "Group Activity Reminders & Confirmations" section
  2. Untick the relevant sent options
    1. Email Reminders Sent
    2. SMS Reminders Sent
    3. Email Confirmations Sent
    4. SMS Confirmations Sent