To discount or change the price of an item you need to provide a discount reason the type of discount and reasons are created and managed in "Promotional Pricing Structures". Discount reasons can be configured to be a value or percentage off the list price or the ability to manually override the price, which are tracked base don user permissions.
The audit and discount reports provide details of all discounts in a given period against the users profile.
Resolution
Promotional Pricing Structure are created and amended in "Administrator" or "Manager" via "Promotional Pricing".
Discount Options
The type of discount which can be applied to an item is controlled using the "Discount Type" this can either be a reduction on the list price of an item or the ability to manually change a price.
Discount Percentage - allows the user to define a percentage of discount off the list price of an item.
Discount Value - allows the user to state the exact amount of discount to be applied to a specific item.
Manual Override - allows the user to manually enter the value to be changed.
Create New Promotional Prices
To create a new promotional pricing structure click onto the "Green Plus".
You will be presented with the option to either create a new pricing structure or copy the rules form an existing promotional structure.
Create New Prices - will create a blank promotion pricing structure.
Crete New Prices Based On Existing Prices - will create promotional pricing structure based on the rules of an exiting structure. The structure can be selected from an existing structure at your local site or based on the rules configured at another site.
Dates - enter a start and end date to define the valid period for the promotion, by leaving the end date blank will make the promotion permanently available.
On creation of the new pricing structure add a the details specific to the promotion
Start Date - commencement date
End Date - closing date
Code - discount reason code which is displayed in reception when adding a discount
Description - discount reason displayed on reports
Promotion - selecting the promotion discount will separate the discount structure from non-promotion discounts, which is used when reporting on discounts given.
Security Override - will prompt for authorisation of discounts from a user with sufficient access rights which is configured in "Security Profiles".
To add discounts to the structure
Select the relevant Tab (Appointments, Facilities Appointments, etc...),
Tick the items included in the structure
Select the Discount Type
Enter the percentage or value off the list price
Select the "Confirm" button
Bulk Modify
The Bulk Modify provides the ability to update all items selected (ticked) on the Tab
Select the items to be included in the structure by ticking each item or selecting the all tick box at the top of the column
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