Gifted | How to create a bulk order
You may find that you need to order multiple vouchers within one order, for example, a large voucher order for employee gifts at Christmas.
A bulk order may be helpful in processing this. Please note - this is only a functionality on the admin side of your Gifted platform.
If bulk ordering has not been enabled already, please contact the Gifted support team (support@journey.travel) to complete this for you.
How to create a bulk order
1. 'Create an order'
2. Add the relevant vouchers to your basket.
3. Click 'Checkout'
4. Toggle on 'Bulk order' in the top left
5. You'll notice now that instead of entering details for each individual voucher, you only need to enter this for one recipient.
6. Please fill out the recipient's email address and billing details as usual.
7. If the order will be complimentary, please refer to the following article: Gifted | Create a Complimentary Voucher.
8. Place your order.
Please note that for bulk orders, each voucher will have an email sent out with the voucher attached.
Related Articles
Gifted | Create an order for a guest
Log on to your Gifted platform. Click on ‘Orders’ in the menu on the left. Click on ‘Create an Order’. Select the category (Food & Drink, Spa etc.) - use the drop-down tab to change if you want to filter the options. Select the voucher you would like ...Gifted | Create a Complimentary Voucher
To issue a complimentary voucher, please follow the steps below: Log on to your Gifted platform. On the dashboard click on ‘Create an Order’ (the first of the large buttons along the top). The vouchers will be listed alphabetically and you can use ...Gifted | Can I add/remove vouchers from a customer's order?
If the order has already been created and paid for then no, neither you nor we can add or remove vouchers from the order that is displayed in Gifted. It’s only when the order is being placed that you’re able to add or remove vouchers entirely but ...Gifted | Cancel an Order
A guest has just placed an order, but they call up to say they need to cancel it. What do you do? Cancel it with our simple ‘cancel order’ process. If a guest calls up weeks or months after they placed an order and say they no longer want it/ask for ...Gifted | Create a User
Important - After the initial set-up, only existing users who have the role of 'Hotel User Manager' can create new users. It’s completely up to you which of your team members you create users for, and which varying roles/permissions they can have ...