EMS | Cloud File Manager

As your system is in the cloud, it won’t have access to your usual folders on your PC which you may store your existing Reservation Confirmations, Appointment Confirmations or Marketing emails.

These will need to be uploaded to your File Manager.

When you load up your EMS Cloud system, you will see there is another icon for “File Manager” Click Open to access this.

This will open up on a new tab within your browser. Depending on your access level you will see on the left “Open” or “Secure”.

Open File manager can be accessed by all Cloud users, so this is where you would typically save your documents.

To upload a document, click “Upload File” then select your document on your PC. This will take a short moment to upload the document. This will then be accessible for you to select within your Premier Manager (Or Administrator) application.

To map your document to your system, on the document selection screen (EG Reservation Confirmations) select the 3 dots then open your “Open” or “O” drive, you can then select the relevant document that you have uploaded.

You may see an error when accessing this for the first time, don’t worry, when you click OK you can then go to This PC, then access your Open Drive

If you need to make changes (or add in any new merge fields) you can press the Pencil to select your document and edit within the browser.

• Related Articles

• EMS | User Manager

  Description User accounts are controlled by the system Administrator, and are signed a level of access as defined by the "User Profile". To ensure best practise each user should be assigned their own account, which enables the audit of their actions. ...

• EMS | Cancelling Ecommerce Bookings In EMS

  Description This guide will take you through the process of completing a cancellation of a OneJourney in Premier Spa. It is recommended that you first cancel the booking and complete the required administration of the booking in your OneJourney ...

• EMS | Enquiries

  Description An Enquiry allows you to search and store new contact details of potential clients along with the areas of the business they have shown interest in. The function allows you to store actions/contact details against the potential client’s ...

• EMS | Automated Marketing and Reports

  Description With version 2.2 onwards CORE by Premier includes automated marketing, automated reception reporting and automated appointment reminders and confirmations. A small number of changes have been made to the system to support this: The 2 ...

• EMS | Reservations

  Description To book packages you need to use the Reservations menu. The Reservations menu is where you take the initial booking, determine the package the clients will have, add on any additional treatments facility appointments or group activities ...