Ecommerce Platform | SynXis | Creating new rate plans

Ecommerce Platform | SynXis | Creating new rate plans

Once the new rate plan has been created within SynXis, please reach out to support@journey.travel to run a Booking Engine import. Once this has been done, please search on the front end of ecommerce platform for a date that this rate plan should be available to be booked.

When you have found the rate on the front end, this will automatically pull through onto the rates listing page in the back end of ecommerce platform. To make any changes to this rate or setup you can follow the below:

In ecommerce platform, select rates:

If the rate plan is confidential, enter the promo code here and click create.

You will also need to change "rate type" to promo for confidential rate plans:

Once this is complete, you can tick "published on the website" and "save".

If you would like this rate plan to have different payment terms to the properties default option, you can then follow the Rate Specific Payment terms article to set this up


    • Related Articles

    • Ecommerce Platform | Guestline | Creating new rate plans

      When you have created a new rate plan within Guestline, please reach out to our support team on support@journey.travel to run an import. Once this has been completed, you will then be able to set the rates live within Journey's ecommerce platform. In ...

    • Ecommerce Platform | SynXis | Guarantee policy

      If you need assistance creating a new guarantee policy, please reach out to your account manager at your SynXis reseller. Or search in the help guides within your SynXis CRS. Please note: If using SynXis CRS for anything else (GDS/IDS/Channel ...

    • Ecommerce Platform | SynXis | Rate/room images

      If you need assistance adding images for a room or a rate, please reach out to your account manager at your SynXis reseller. Or search in the help guides within your SynXis CRS. Please ensure no special characters are used in the file name (for your ...

    • Ecommerce platform | Adding new rate image

      Once your rates have been pulled through to Journey's ecommerce platform, you can then upload images within the rate plan if you wish. In ecommerce platform, select Rates from the left-hand menu: Click Edit on the desired rate Click "Upload file" ...

    • Ecommerce Platform | SynXis payment reconciliation

      This article aims to guide properties using Synxis on how to reconcile ecommerce platform payments in their PMS, as these will not integrate automatically. This is essential for end-of-day reconciliation to ensure all payments received by the ...