Ecommerce Platform | Staff activation
In order for a treatment to be bookable online, the appointment code in Premier must have a member of staff allocated, with a valid rota, and be marked as web bookable.
The steps below explain how to activate staff in Premier with the correct settings to be bookable online.
Without correct activation, a treatment may not show availability online.
Open 'Staff Setup' in Configuration/Administrator.
Select the required staff member.
Select the 'Site Details' tab. (At the top)
Tick 'Web Bookable'.
Tick 'Show Column'.
Select the 'Rota' tab. (Halfway down)
Ensure an Active Rota is set.
Select the 'Appointment Types' tab. (Halfway down)
Ensure the staff member is allocated to all the correct appointments.
The screenshot below illustrates the points above to help you find your way around Premier.
If there are additional questions regarding your Premier setup, please speak with the team in Premier Software Support.
Related Articles
Appointment Activation In Premier
⏱ Estimated time: 5 minutes ? Role: Spa Managers, Ecommerce Administrators What you'll learn: How to enable specific treatments/appointments for online booking. Essential configuration checks for staff and room synchronization. How to manage ...Ecommerce Platform | Uploading a Custom Favicon
⏱️ Estimated time: 2 minutes ? Role: Marketing Teams, Content Managers, Administrators What you'll learn How to submit a request to update your custom storefront favicon. When should I use this? Use this guide when setting up your storefront for the ...Ecommerce Platform | Rates | Set up a minimum lead time restriction
You may want to set up a minimum lead time restriction for your rates. For example, you have a rate that includes an experience and you'd like some extra time to schedule or prepare this for the guest. How to set up a minimum lead time restriction in ...Ecommerce Platform | Package Configuration & Activation
The ability to book a day package via Journey's ecommerce platform (previously known as onejourney) is controlled using Package Availability in Premier Software. Package Availability is controlled by a combination of time bands and web booking ...Ecommerce Platform | Non-Stock (Extras) Activation
Extras are a nice way to add to the experience of your guests, as well as increasing basket value without using occupancy. To set up any extras that you would like to display on your ecommerce platform (previously known as onejourney), follow the ...