Ecommerce Platform | Staff activation
In order for a treatment to be bookable online, the appointment code in Premier must have a member of staff allocated, with a valid rota, and be marked as web bookable.
The steps below explain how to activate staff in Premier with the correct settings to be bookable online.
Without correct activation, a treatment may not show availability online.
Open 'Staff Setup' in Configuration/Administrator.
Select the required staff member.
Select the 'Site Details' tab. (At the top)
Tick 'Web Bookable'.
Tick 'Show Column'.
Select the 'Rota' tab. (Halfway down)
Ensure an Active Rota is set.
Select the 'Appointment Types' tab. (Halfway down)
Ensure the staff member is allocated to all the correct appointments.
The screenshot below illustrates the points above to help you find your way around Premier.
If there are additional questions regarding your Premier setup, please speak with the team in Premier Software Support.
Related Articles
Ecommerce Platform | Appointment activation in Premier
Basic steps to activate the appointment within Premier: Open Appointment Codes in Configuration/Administrator. Select the required appointment. Via the 'Site Details' tab, tick Web Bookable. A start date can be set, but an end date shouldn't be set ...Ecommerce Platform | Package Configuration & Activation
The ability to book a day package via Journey's ecommerce platform (previously known as onejourney) is controlled using Package Availability in Premier Software. Package Availability is controlled by a combination of time bands and web booking ...Ecommerce Platform | Troubleshooting treatment availability
Issue one: Individual treatments are not showing availability consistently Step 1: Treatments Checklist If individual treatments or dates aren't showing availability, you should always begin by carefully checking that Premier is configured correctly. ...Ecommerce Platform | Checklist: making treatments bookable
Treatment availability in ecommerce platform will always reflect the setup in Core. To ensure that treatments can be booked online, and availability and pricing shows correctly, please follow this checklist. Detailed instructions for each element can ...Ecommerce Platform | Non-Stock (Extras) Activation
Extras are a nice way to add to the experience of your guests, as well as increasing basket value without using occupancy. To set up any extras that you would like to display on your ecommerce platform (previously known as onejourney), follow the ...