Ecommerce Platform | Extending columns
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You may want to set up a minimum lead time restriction for your rates. For example, you have a rate that includes an experience and you'd like some extra time to schedule or prepare this for the guest. How to set up a minimum lead time restriction in ...
Ecommerce Platform | How to create a dynamic package
You can now create fully integrating dynamic packages on your storefront for Rooms, Spa and Tables! Initial Set up PMS Setup Set up the rate in the PMS for the package. EMS Setup The spa component of an overnight dynamic package must be set up in EMS ...
Ecommerce Platform | Making treatments bookable & Troubleshooting availability
Treatments and Spa Days availability in the ecommerce platform will always reflect the setup in our experience management system - EMS (previously known as Premier). Please follow the checklist below to ensure Treatments can be added to the basket ...
Ecommerce Platform | SynXis payment reconciliation
This article aims to guide properties using Synxis on how to reconcile ecommerce platform payments in their PMS, as these will not integrate automatically. This is essential for end-of-day reconciliation to ensure all payments received by the ...
Ecommerce Platform | The 'arrivals report'
The 'Arrivals report' within our ecommerce platform will show you the guest names, arrival date, arrival time and which module/items they have booked for the time period that you have selected. To run an 'Arrivals Report' Log in to our ecommerce ...