Ecommerce Platform | Checking spa day inclusions

Ecommerce Platform | Checking spa day inclusions

Although Spa Days always need to be set up within Premier, you can still see all of the inclusions and selections of the Spa Day within Journey's ecommerce platform once it’s pulled through. This is great for troubleshooting and having more visibility on the ecommerce platform.

Note that your Spa Day will need to have already been imported into ecommerce platform to be able to see it.

You can check what's included by:

  • Logging in to Journey's ecommerce platform

  • On the menu to the left, go into ‘Spa’ and then click on ‘Spa days’.


  • Click the ‘Edit’ button next to the Spa Day that you’d like to know more about.

  • On the left-hand side, there are three different sections: 'General', 'Cross and Upsell' and 'Inclusions and Extras'.


  • Click on ‘Inclusions and Extras’.

  • This will then list out the inclusions and selections that you’ve got set up in Premier for this Spa Day. It will also show you what that inclusion is set up as. e.g. 'Facility', 'Treatment' or 'Class'.


  • If any of the inclusions or options are incorrect, you’ll be able to see what is missing/needs to be changed in Premier and action the appropriate changes. Our Support team can then run another import so that the changes are also updated in the ecommerce platform.

  • Here you can also find the extras that have been applied to this Spa Day, it’s a quick way of seeing what choices the customer has.

    • If any of these are incorrect e.g. if a glass of prosecco is already included in the spa day then you wouldn’t need to have it as an extra for that particular Spa Day, and can action the appropriate changes.


    • Related Articles

    • Ecommerce Platform | Spa day/package availability

      Creating package Availability in Premier See the screenshots below for an illustration of these instructions Open and log in to Premier Software. Open 'Packages' and select the required package. Select the 'Availability' tab. Click the green plus ...
    • Ecommerce Platform | How to set up a spa day/package for sale

      Once you are live with ecommerce platform and are happy selling treatments and spa days, you might want to add in a new spa day to your offering. Firstly, create it in Premier and then set it up in ecommerce platform. Here's what you’ll need to do: ...
    • Ecommerce Platform | How to setup Spa Extras

      Extras and add-ons are a popular way to increase basket value and enhance the guest experience. Once you have created a new extra (Check this article for instructions for Non-Stock (Extras) Activation) in Premier you will need to finish the setup on ...
    • Ecommerce Platform | Spa memberships

      Spa members can log in to ecommerce platform and see any members-only discounts on Treatments, Spa Days and Classes. We would advise sending an email from Premier to all of your members with the sign-in URL for your ecommerce platform along with ...
    • Ecommerce platform | How to set up Spa Membership discounts

      You may want to enable discounts on either Treatments, Spa Days, Classes or Facilities for your members, and have this differ from day to day. Please note: this feature overrides any discount set in Premier and applies the discount to all items ...