Ecommerce Platform | Cannot add a treatment/spa day to the basket

Ecommerce Platform | Cannot add a treatment/spa day to the basket

If an item cannot be added to the basket on your storefront, it is usually due to Promotional Pricing not being set up for the item in Premier.

Follow the steps in this article to check that Promotional Pricing is set correctly - (Setting Promotional Pricing in EMS)

Screenshots

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