Appointment Book provides the functionality to view, amend and book appointments
This article provides details of the screen layout and available features
Resolution
In “Reception” click onto “Appointment Booking”
Appointment Book Screen
Icon Menu
“Arrivals” - this enables you to arrive a client from the diary view screen
“Membership Arrivals” - this enables you to arrive a member from the diary view screen
“Bill / Depart” - this enables you to depart a client and bill for treatments / retail and any other items required
“Client / Member Sale” - this enables you add items to a clients bill directly from the diary view screen
“Till Sale” - this enables you to charge clients for items without allocating them to a specific client
“Treatment Waiting List” - if an appointment time or therapist is fully booked you are able to access the waiting list from the diary view
“Appointment Search” - access the appointment search screen from the diary view
“Clients” - access to the client card
"Reservations" - this provides direct access to the reservations search from the diary view
Calendar
“Appointment Book Date” - change the day by selecting a date in the calendar
"Appointment Book Month" - change the month by selecting the arrows located at the side of the calendar the < moves the month backwards and the > moves the month forwards
Appointment Book Today - Click on Today’s date and it will automatically take you back to the current day
Clipboard
“Clipboard” - allows you to transfer appointments from one day to another or from one staff column to another
Clipboard items - display the original details of the booking (appointment type, staff, facility, room, time and date)
Navigation Bar
“Print” - the diary view page
“Refresh Button” click onto this button to refresh your screen
“Previous Week” - this will take you to the previous week on the diary
“Previous Day” - this will take you to the previous day on the diary
“Today” - click on this at any time and it will take you back to today’s date
“Next Day” - this will take you to the next day on the diary
“Next Week” - this will take you to the following week on the diary
Show Not Available
Yes - will display all columns including those closed out or not available
No - will only show the active columns for the date selected
Filter
“Region” - filters the available site list to the selected region
“Site” - ability to select a different site to view and make bookings
“Selection” gives you the ability to select different appoint views
"All" - displays all columns available on the date selected
“Staff Only” - displays all staff available on the date selected
“Room Only”, - displays the available rooms
“Facilities Only” - displays the available facility columns
Description Appointments can be booked via the Appointment Book, this section covers the booking options available Resolution In “Reception” click onto “Appointment Booking” Create a Staff Booking Select a time in the required staff members column ...
Description Appointment Categories provides the ability to group appointments under a common heading providing the ability to search by category when booking, and to provide summary static reports. Resolution Creating Appointment Categories In ...
Description The appointment search facility is an alternative to the “Diary View” as a method of booking an appointment into the diary. Instead of manually looking through the diary you specify the booking details and the system will search through ...
Description The Appointment view pre-selection setup allows viewing your diary differently: for example you may have a fitness team and a spa team and instead of looking at a diary view of all staff you are able to look at just the fitness team or ...
Description The guest journey is visually displayed by its progress status and associated colour. At each stage of the guests journey the appointment will change colour so users can clearly see the progress of the booking. The progress stages are ...