What is a temporary reservation? When a guest adds an item to their basket, a temporary reservation appears in your Premier diary for a maximum of thirty minutes, to prevent over bookings while your guest completes their checkout process. How does ...
Treatments and Spa Days availability in the ecommerce platform will always reflect the setup in our experience management system - EMS (previously known as Premier). Please follow the checklist below to ensure Treatments can be added to the basket ...
Although Spa Days always need to be set up within Premier, you can still see all of the inclusions and selections of the Spa Day within Journey's ecommerce platform once it’s pulled through. This is great for troubleshooting and having more ...
If an item cannot be added to the basket on your storefront, it is usually due to Promotional Pricing not being set up for the item in Premier. Follow the steps in this article to check that Promotional Pricing is set correctly - (Setting Promotional ...