Reporting
Ecommerce Platform | The 'promo report'
Once you have created a promo code on your ecommerce platform and have launched it, you can generate a 'promo report' to see all of the orders where a promo code has been applied. To run a 'Promo report' Log in to your ecommerce platform. In the menu ...
Ecommerce Platform | Google Analytics 4 tracking
Ecommerce platform comes with built-in Google Analytics 4 (GA4) e-commerce tracking. This article covers the initial implementation of GA4. Please click here for more information on third-party tracking implementation (for your marketing team or ...
Ecommerce Platform | The 'Transaction report'
The 'Transaction report' contains information about all of the payments you have received, as well as any refunds or partial refunds you have issued. To run a 'Transaction report': Log in to onejourney. In the menu on the left, under the 'Manage' ...
Ecommerce Platform | The 'Order report'
The 'Order report' contains information on the orders you have received. To run an 'Order report': Log in to our ecommerce platform. In the menu on the left, under the 'Manage' heading, click on 'Reports'. You will then see the reporting screen. ...
Ecommerce Platform | The 'offer report'
Once you have created an offer on your ecommerce platform and launched it, you can generate an offers report to see all of the orders where an offer has been applied. To run an 'Offer report': Log in to ecommerce platform. In the menu on the left ...
Ecommerce platform | The 'financial report'
The 'financial report' contains the transaction details of orders placed within the selected time period. This includes a breakdown of any fees taken, such as the gateway fee and service fees, and also what the service fees are for each module you’ve ...
Ecommerce Platform | The 'arrivals report'
The 'Arrivals report' within our ecommerce platform will show you the guest names, arrival date, arrival time and which module/items they have booked for the time period that you have selected. To run an 'Arrivals Report' Log in to our ecommerce ...
Ecommerce platform | Reports
There are several reports that you can run from within Journey's ecommerce platform. Please note that all reports are generated in CSV format. The available reports are: Guest report Shows you information about your guests. This is the only report ...
Ecommerce Platform | How to run a guest report and what data does it contain?
Reports can be generated and downloaded from within your ecommerce platform to view as a spreadsheet. The 'guest report' contains contact information for customers who 'opted in' at the time of booking or from within the account setup to receive ...
Ecommerce Platform | Google Analytics 4 for third-party tracking
This article covers third-party tracking implementation (if required by your marketing team or agency). Please click here for our article on standard Google Analytics 4 (GA4) tracking implementation, If you wish to have bespoke GA4 tracking, please ...
Ecommerce platform | Dashboards (overview and analytics)
When you are logged into your ecommerce platform you can view various dashboards which allows you to see how your hotel is performing. Accessing your dashboards Log in to ecommerce platform. The default page should be your Dashboard but if you are on ...