Reporting
Ecommerce Platform | The 'promo report'
Once you have created a promo code on your ecommerce platform and have launched it, you can generate a 'promo report' to see all of the orders where a promo code has been applied. To run a 'Promo report' Log in to your ecommerce platform. In the menu ...
Google Analytics 4 tracking
Google Analytics 4 (GA4) Tracking ⏱ Estimated time: 10 minutes ? Role: Marketing Managers, SEO/Web Agencies, Data Analysts What you'll learn: How to locate and share your GA4 Measurement ID. How to prevent "Referral Self-Referral" issues by ...
Ecommerce Platform | The 'Transaction report'
The 'Transaction report' contains information about all of the payments you have received, as well as any refunds or partial refunds you have issued. To run a 'Transaction report': Log in to onejourney. In the menu on the left, under the 'Manage' ...
The 'Order report'
The Order Report ⏱ Estimated time: 3 minutes ? Role: Reservations Managers, Front Office Managers, Marketing Teams What you'll learn: How to generate a comprehensive list of guest orders. Understanding the data points captured in the report ...
The 'offer report'
The Offer Report ⏱ Estimated time: 3 minutes ? Role: Marketing Managers, Revenue Managers, Ecommerce Administrators What you'll learn: How to track the performance of live offers on your storefront. The process for generating a report that isolates ...
The 'financial report'
The Financial Report ⏱ Estimated time: 5 minutes ? Role: Finance Controllers, Hotel Accountants, General Managers What you'll learn: How to access and generate a detailed Financial Report. Understanding the breakdown of transaction values, VAT, and ...
The 'arrivals report'
The Arrivals Report ⏱ Estimated time: 5 minutes ? Role: Front Office Managers, Spa Receptionists, Restaurant Managers, Night Auditors What you'll learn: How to generate a list of upcoming guests booked via the storefront. How to filter out ...
Reports
Reports ⏱ Estimated time: 3 minutes ? Role: General Managers, Finance Teams, Marketing Managers, Reservations Teams What you'll learn: The specific purpose and data included in each available report. How to generate and download reports for your ...
How to run a guest report and what data does it contain?
The Guest Report (Marketing Opt-ins) ⏱ Estimated time: 3 minutes ? Role: Marketing Managers, Data Privacy Officers, Ecommerce Administrators What you'll learn: How to generate a report specifically for marketing-compliant guest data. Understanding ...
Google Analytics 4 for third-party tracking
Google Analytics 4 & Third-Party Tracking ⏱ Estimated time: 15 minutes ? Role: Marketing Managers, SEO/Web Agencies, Data Analysts What you'll learn: How to integrate your Google Tag Manager (GTM) container with the platform. The specific Custom ...
Dashboards (overview and analytics)
Dashboards (Overview and Analytics) ⏱ Estimated time: 5 minutes ? Role: General Managers, Revenue Managers, Marketing Teams What you'll learn: How to navigate the platform's real-time reporting interface. The difference between "Today's Overview" ...