SynXis
Ecommerce Platform | SynXis payment reconciliation
This article aims to guide properties using Synxis on how to reconcile ecommerce platform payments in their PMS, as these will not integrate automatically. This is essential for end-of-day reconciliation to ensure all payments received by the ...
Ecommerce Platform | SynXis | Setting up room upsells / extras
Upsells need to be created in SynXis first as ‘Dynamic Packages’. If you were using the SynXis Booking Engine before ecommerce platform then hopefully you’ve got your Dynamic Packages already created, but if not and you're unsure how to create these, ...
Ecommerce Platform | SynXis | Rate/room images
If you need assistance adding images for a room or a rate, please reach out to your account manager at your SynXis reseller. Or search in the help guides within your SynXis CRS. Please ensure no special characters are used in the file name (for your ...
Ecommerce Platform | SynXis | Guarantee policy
If you need assistance creating a new guarantee policy, please reach out to your account manager at your SynXis reseller. Or search in the help guides within your SynXis CRS. Please note: If using SynXis CRS for anything else (GDS/IDS/Channel ...
Ecommerce Platform | SynXis | Creating new rate plans
Once the new rate plan has been created within SynXis, please reach out to support@journey.travel to run a Booking Engine import. Once this has been done, please search on the front end of ecommerce platform for a date that this rate plan should be ...