Ecommerce Setup
Ecommerce Platform | Rates | Set up a minimum lead time restriction
You may want to set up a minimum lead time restriction for your rates. For example, you have a rate that includes an experience and you'd like some extra time to schedule or prepare this for the guest. How to set up a minimum lead time restriction in ...
Ecommerce Platform | Rates | Set up a no arrival restriction
You may have specific days that you do not accept arrivals, or want to restrict specific rates with certain non-arrival days. How to set up a no arrival restriction in your ecommerce platform From the left-hand side menu, click on 'Stay' and then ...
Ecommerce Platform | Rates | Set up a minimum length of stay restriction
You might have a specific rate that you want to apply a minimum length of stay restriction to, for example, a 2-night minimum length of stay over Christmas or New Year. Note: any rate restrictions applied within your PMS/CRS will automatically feed ...
Ecommerce platform | Rooms setup
Within our ecommerce platform you have the ability to make changes to the name, description and images of all of your room types. IMPORTANT: If changes are made within our ecommerce platform, this will override anything being sent through from the ...
Ecommerce Platform | Rooms: payment options
Overview Payment options are not currently rate-specific, therefore the deposit/deferred payment option which you set up will be applied to all of your rates. By default, ecommerce platform sites are set up to take full payment at the point of ...
Ecommerce Platform | Rate specific payment terms
Once your rates have been pulled through to Journey's ecommerce platform, you can then override the payment terms if you wish, for rate plans such as Advance Purchase. In your ecommerce platform, select Rates from the left-hand menu: Click Edit on ...
Ecommerce Platform | Managing/cancelling a deferred payment booking
There are options to manage the payment by clicking the ellipsis button at the end of the row. If you are cancelling or amending dates of an order, please do ensure that this payment is cancelled/amended appropriately using either "Change Date" or ...
Ecommerce Platform | How to turn off pricing on your Ecommerce Platform calendar
If desired, pricing can be turned off on your ecommerce platform calendar. Below is an example of what 1this would look like to the guest, whilst on the storefront: If this is something that would like us to update on your behalf, please get in touch ...
Ecommerce Platform | How to delete or reinstate a rate in Ecommerce Platform
To delete a Rate: Log in to ecommerce platform Select 'Stay' and then 'Rates' from the left-hand menu Find the rate you would like to delete and select the three dots to the far right-hand side. Select 'Delete' from the pop-up that appears. Select ...
Ecommerce Platform | How to build links Room or Rate specific URLs
You can customise ecommerce platform links which can be particularly helpful when linking from your main website to a specific room, rate or promo rate code. Here are a few examples… Rooms that have a maximum/minimum number of guests: The default ...
Ecommerce platform | Adding new rate image
Once your rates have been pulled through to Journey's ecommerce platform, you can then upload images within the rate plan if you wish. In ecommerce platform, select Rates from the left-hand menu: Click Edit on the desired rate Click "Upload file" ...