RevSpa | No availability after reboot
Periodically, you will need to restart your Core server. This is often to install the latest Windows updates, but you may have other reasons that you need to power down or restart.
For Core to work with RevSpa, you must login to Windows again for all of the services to start correctly. However, occasionally, you may find that even once you login to Windows, your RevSpa site still doesn't show any availability at all for any treatment, spa day or class on any date.
If this is the case, the first thing to check (possibly by your IT department) is that the Premier Core services in Windows have started properly.
There are 2 services to check:
Premier IP Tunnel
This should have a status of 'Running'. If they are not running, right click on the service and click 'Start'.
If the services do not start or throw any errors, consider shutting down and restarting the Core server again.
Failing that, you may wish to put your IT department in contact with Premier Support - support@premiersupport.co.uk - or the Journey Support team can help you troubleshoot any other issues further - support@journey.travel
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