Ecommerce Platform | How do payments post to the PMS

Ecommerce Platform | How do payments post to the PMS

Deposit Journey – Normal Posting PMS

Opera FIAS


Method 1: Client places a deposit online on our ecommerce platform®

  • Client pays for their spa package online, sending a deposit (eg. £50) to Premier via the Analysis / Transaction Code: ‘Spa Deposit’
  • The above deposit is processed as an online payment method via the system payment type: ‘onejourney’
  • When a client arrives on-site to redeem their package, the payment is taken from the deposit to pay for their items
  • Core will then balance the above payment type as a ‘Redemption’. 

In summation: A £50 deposit is paid for via payment type: ‘onejourney®’.


Upon client departure, when redeeming their deposit

  • After the client’s treatments and upon departure, they will pay via positive value deposit (eg. +£50) to Core by Premier Software® via the Analysis / Transaction Code for treatments or packages
  • Core will balance the above payment by allocating its payment type to ‘Deposit Redemption’.

In summation: Revenue for a £50 treatment is paid for via: ‘Deposit Redemption‘.




Deposit Journey – Negative Posting PMS

Opera HTNG, Rezlynx, Hotel perfect


Method 2: Client places a deposit online in onejourney®

  • Client pays for their spa package online, sending a deposit (eg. £50) to Core by Premier Software® via the Analysis / Transaction Code: ‘Spa Deposit’
  • The above deposit is processed via the system payment type: ‘onejourney®’
  • When a client arrives on-site to redeem their package, the payment is taken from the deposit to pay for their items
  • Core will then balance the above payment type as a ‘Redemption’.

In summation: A £50 deposit is paid for via payment type: ‘onejourney®’.

 

Upon client departure, when redeeming their deposit

  • After the client’s treatments and upon departure, they will pay via positive value deposit (eg. +£50) to Core by Premier Software® via the Analysis / Transaction Code for treatments or packages
  • Your team places a negative sale to the Analysis / Transaction Code: ‘Spa Deposit’ in order to adjust the original deposit (eg. -£50)

In summation: A deposit is taken from the deposit code and automatically allocated to the revenue code.


    • Related Articles

    • Ecommerce Platform | SynXis payment reconciliation

      This article aims to guide properties using Synxis on how to reconcile ecommerce platform payments in their PMS, as these will not integrate automatically. This is essential for end-of-day reconciliation to ensure all payments received by the ...

    • Ecommerce Platform | Rooms: payment options

      Overview By default, ecommerce platform sites are set up to take full payment at the point of placing the order. However, Journey's ecommerce platform can take a deposit or defer the payment for a room (or spa). Card information is stored securely in ...

    • Ecommerce Platform | Rates | Set up a minimum lead time restriction

      You may want to set up a minimum lead time restriction for your rates. For example, you have a rate that includes an experience and you'd like some extra time to schedule or prepare this for the guest. How to set up a minimum lead time restriction in ...

    • Ecommerce Platform | Cancellations

      Our Consumer Cancellation Feature will allow guests to cancel their bookings online without needing to contact the property directly. This feature enhances satisfaction while streamlining property operations by empowering guests with more control ...

    • Ecommerce Platform | How to connect to Stripe (payment gateway)

      What is Stripe? Our ecommerce platform uses Stripe as our payment gateway. Therefore, to take online payments and receive them, you’ll need to create a Stripe account and connect it to our platform. You can connect an existing account or create a new ...