Group Activity Code Setup creates the booking rules for all activity bookings, such as a studio class, cookery school or outdoor activity.
Resolution
Creating Group Activity Codes
In "Administrator" or via "Configuration" click onto “Group Activities Menu" then "Group Activity Codes”
To create new Group Activity click onto the "Green Plus"
Enter a Code - the code is a maximum of 8 characters
Enter a description
Select a "Income Centre" from the dropdown list
Select an appointment "Category" from the dropdown list
Select the "Gender"
The default is "Either" this removes any dependency on the guest gender
Selecting "Female" or "Male" will restrict a booking based on the guest declared gender based on your organisations configured title/pronouns settings
Move the required Sites from left to right to allocate
Select the "Green Tick" to confirm
Applying Site Rules
In "Administrator" or via "Configuration" click onto “Group Activities Menu" then "Group Activity Codes”, and select the "Site Details" tab
Select the "Appointment" from the List at the bottom of the screen, then select the "Site Details" tab
If using a multi-site solution select the "Site" in the list of sites
You can then apply the general appointment rules
Alternate Description - if the site naming convention differs per site you have the ability to define a local description
Allocation Code - set the interface code to allow postings to the the Property Management System (PMS)
Treatment - includes this group activity when reporting on treatments
Prompt For Medical – leave this ticked if you require the system to prompt conflicting medical conditions for this appointment code.
Reservation Availability - sets the group activity as a control to limit bookings via reservations
Web Bookable - activate to allow online bookings
Do Not Print – removes the group activity from standard schedule prints
EPOS Inclusive - used in conjunction with EPOS interfaces, e.g. add a dinning option to state that an allocation is included
Tax - ability to define the tax percentages for the appointment - see Tax Rules
Gratuity - ability to apply a service charge percentage - see Gratuity rules
Applying restrictions
The contra- warning provide the ability to alert the team on booking and restrict booking based on specific rules
To configure select the required Tab
Medical - select the medical restriction and move from left to right
To define the level of restriction
“Deny” will prevent the appointment from being booked if the client has declared the "Medical Type"
“Warn” will still allow the appointment to be booked if necessary, and alert the staff on booking and arrival if the guest has declared the "Medical Type"
Contra-Indications- select the appointment which impact the booking of the selected appointment
Using the Days, Hours drop down you can define the restriction Before and After the selected appointment can be booked based on the guests existing bookings
To define the level of restriction
“Deny” will prevent the appointment from being booked based on existing guest bookings
“Warn” will still allow the appointment to be booked if necessary, and alert the staff on booking and arrival based on existing guest bookings
Description The ability to define the timetable of activities, including the ability to specify the size of the group, optional waiting list and the instructor . Resolution Creating Group Activity Codes In "Administrator" or via "Configuration" click ...
Description Group Activity booking allows the users to to book activity bookings, such as a studio class, cookery school or outdoor activity. Resolution In "Reception" click onto “Group Activities" Group Activity Screen Sites - If using a multi-site ...
Description The Timetable Amendments is used to make one-off changes to a specific class or activity. The options available are: Change start / end time Amend maximum group size Change the staff member who is running the class Suspension of ...
Description The functionality provides the ability to cancel a Group Activity adhering to the cancellation and refund policy defined by the business. Resolution In "Reception" click onto “Group Activities" Cancellations The “Cancellation” of a Group ...
Description This section covers the ability to amend a group activity booking Resolution In "Reception" click onto “Group Activities" Group Activity - Amending Change Name To amend the name of booked on the activity: Select the booked slot to view ...