Gifted | How to upload Terms & Conditions
As an admin, you can customise the Terms and Conditions for specific vouchers or categories within the Gifted platform.
By default, the Terms and Conditions shown in the footer of your Gifted storefront are the standard Gifted Terms. If you’d like to update these, please contact our support team at support@journey.travel.
Uploading Terms and Conditions to a Category
- Log in to your Gifted platform.
- From the left-hand menu, click ‘Vouchers’.
Select ‘Categories’.
Find the category you want to update, then click ‘Edit’ on the right-hand side.
- In the ‘Terms and Conditions’ field, enter the relevant text.
- You'll notice there is also a Complimentary Terms and Conditions field. Tip: If you frequently issue complimentary vouchers, you can add specific Terms and Conditions underneath for these. These “complimentary T&Cs” will override the standard ones—but only when a complimentary voucher is issued.
- Scroll down and click ‘Update Category’ to save your changes.
Uploading Terms and Conditions to a Voucher
- Log in to your Gifted platform.
- Click ‘Vouchers’ from the menu on the left-hand side.
- Find the specific voucher you want to edit, then click ‘Edit’ on the right-hand side.
- Navigate to the ‘Content’ tab.
- Scroll down to the ‘Terms and Conditions’ section.
- Enter the Terms and Conditions you'd like to apply.
- These will appear on both the voucher’s storefront page and the downloadable PDF version.
- Important: Leave this field blank if you want to use the default Terms and Conditions from the category instead.
- Click ‘Update Voucher’ at the bottom of the page to save your changes.
Related Articles
Gifted | Create a Category
? Summary Voucher categories in your Gifted platform help you organise vouchers and control how they appear on your storefront, including images, descriptions, and shared settings. ❓ Likely Scenario You want to create a new voucher category in ...Gifted | Create a voucher
Step One - Initial Set-up: Log on to Gifted. Click on ‘Vouchers’ on the menu on the left-hand side. Click ‘Create a Voucher’. Type in the name you want to give the voucher. Select the category (Food & Drink, Spa etc) - use the drop-down tab to ...Gifted | How to set up an event (including what not to do)
You can use the Gifted platform to sell ticketed events as well as Gift vouchers. If you don’t already have this module turned on, please contact our support team at support@journey.travel and we can turn it on for you. Login to your Gifted platform. ...Gifted | How do I add comp terms & conditions?
A complimentary voucher is a voucher where the value has been changed to zero. You can issue these out to guests as a gesture of goodwill, a prize or even as a present for staff. IMPORTANT NOTE: These kinds of orders can only be created on the back ...Gifted | Manage your homepage
Log on to your Gifted platform Click on ‘Marketing’ on the left-hand side Click on 'Storefront' Here you can choose if you would like to use the 'Classic' or 'Fluid' layout for your Gifted site. (If you cannot see the 'Fluid' option, reach out to ...