Gifted | How to take a cash payment
As a staff member, you have the ability to take cash payments through Gifted, for when a guest is standing in front of you handing over money.
This is how you would log it through Gifted.
Log on to your Gifted platform.
Click on ‘Create an Order’.
Select the items the customer wants and add them to the basket.
Click on 'Checkout' (on the right-hand side) - Process the order through Gifted as you normally would.
Fill in billing information with their name, email address (an email confirmation of their order is sent to this email address) and contact number - this will help to track them later on if you ever have concerns about breakage/vouchers being redeemed etc.
Click on payment methods and select ‘Cash’. (Note: to select cash you cannot choose Post as an option).
This time, instead of asking for card details etc. the Gifted site will flash a blue pop-up box - "Payment details can only be captured using the Gifted payment method. Remember to take payment from the customer via the above payment method".
Take the correct change from the guest.
Place your order in Gifted by clicking 'Place order'.
You'll need to put the cash through your cash register/till on-site.
If putting it through your PMS, select 'voucher' as the item and put a cash payment against this amount.
Make sure you balance the till.
Hand over any change to the guest.
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