Gifted | How to run an 'Expired' report

Gifted | How to run an 'Expired' report

  • Log on to your Gifted platform.

  • Click ‘Reports’ on the left-hand side.

  • Select 'Expired' from the options shown below.

  • Select the time period you require using the date range and mini calendar.

  • You can additionally select specific categories or vouchers if you wish (using the two filters underneath).

  • This report contains a list of all your breakage (the vouchers that expired without ever being redeemed).

  • Select ‘Download CSV'.

  • Now you can view, save and print off the report.I

IMPORTANT NOTE:

In this report, in the column titled 'Item Status' If it says...

'Purchased' - this means that the voucher has expired but is still within the grace period set for your property.

'Expired' - this means that it has expired and is no longer within the grace period set by your property.


    • Related Articles

    • Gifted | How to run a 'Voucher' report

      Log on to your Gifted platform. Click ‘Reports’ on the left-hand side This area contains several different reports you can run in relation to your vouchers. We have specific guides for each of these reports which you can review if desired: -Sold ...
    • Gifted | Outstanding voucher report

      Here is how to produce a report of all active vouchers that can still be redeemed in Gifted. Process: Log on to your Gifted platform. Click ‘Reports’ on the left-hand side. On the left, under 'Vouchers' select the 'Sold' option. When selecting dates ...
    • Gifted | How to run a 'Customer' report

      This report contains details of all guests who have opted in at the Gifted checkout to receive special offers and other marketing messages by email. IMPORTANT: This is the only report that can be used to market to your customers. (Contact details in ...
    • Gifted | Reports

      There are several reasons why you may want to run a report, and this data will always be stored within Gifted. No information expires in Gifted, so you can run reports across any required dates. Here are our articles on running reports: How to Run a ...
    • Gifted | What permissions do I need to give my team?

      When setting up your team as users to your new Gifted site, the level of access they have is completely down to you and what you think they'd need to be able to do/see. Some of your team may need more access than others. To add a role to a user: ...