🔍 Summary
Voucher categories in your Gifted platform help you organise vouchers and control how they appear on your storefront, including images, descriptions, and shared settings.

❓ Likely Scenario
You want to create a new voucher category in Gifted so you can group vouchers together, customise how they appear to customers, and apply shared settings like terms and conditions.

🛠️ Process Overview

1. Create a new category in Gifted
   
2. Add category details and media
   
3. Configure category-specific settings
   
4. Save and review on the storefront
   

✅ Step-by-Step Instructions

1. Create a new category
   
1. Log in to your Gifted platform
   
2. From the left-hand menu, click Vouchers
   
3. Select Categories and Click Create a Category
   
2. Enter category details
   
1. Add a name for your category
   
2. If the category will appear on your storefront, include a short description
   
3. Upload an image using Choose File
   
4. You can select a focal point for the image
   
1. An image is required if:
   
1. You use a fluid storefront layout, or
   
2. You plan to display category images on offer landing pages
   
3. Image requirements: JPEG format, under 100MB
   
3. Configure category settings
   
1. Add general terms and conditions (these apply to all vouchers unless overridden at voucher level)
   
2. Enter a Redemption Telephone Number if this category uses a specific contact number (e.g. events team)
   
3. Set the Postage Weight for physical vouchers
   
4. Toggle Contains Monetary Vouchers if applicable
   
5. Toggle Prevent voucher extensions if vouchers in this category should not be eligible for automated expiry extensions
   
4. Save the category
   
1. Click Save to create the category 
   

If you wish to obtain a direct URL for the category, usually used for redirections in marketing:

1. View the voucher in the storefront
   
2. Select the sub-header which shows the Category name - this will provide you with the direct URL for this category