Gifted | Change a voucher's start date or Expiry Date

Gifted | Change a voucher's start date or Expiry Date

Please follow this guide if you need to amend the start date or the end date of a specific voucher. If you need to expire a specific voucher, you can follow this guide and then set the expiry date to a date in the past.

Process:

  • Log on to your Gifted platform

  • Click on your dashboard

  • Select ‘Find an Order' at the top of the page

  • Input the relevant order information. Use the drop-down tab to search by different methods if necessary. For example, order reference or voucher code. If multiple orders appear, please select the correct one.

  • Click ‘items’ - the second tab along the top

  • In the middle of each voucher, you will see the unique voucher code and the expiry date

  • Click on the expiry date

  • This will then show both the start date and the expiry date for this voucher

  • Click on the expiry date. On the pop-up shown below, click on the Expiry date and then select the desired expiry date from the calendar pop-up.

  • Click ‘update’

  • You should now be able to see the date has been updated on the voucher

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