Gifted - Adding a Video to Your Storefront Landing Page

Gifted - Adding a Video to Your Storefront Landing Page

⏱️ Estimated time: 5 minutes

👤 Role: Marketing Managers, Property Administrators

What you'll learn:

  • How to enhance your Gifted storefront landing page with high-quality video content.

  • The explicit asset requirements needed for video deployment.

  • How to request a video upload through the correct channels.


When should I use this?

Use this process whenever you want to bring your digital gift voucher storefront to life. Displaying video content on your Gifted homepage is an excellent way to showcase your property, highlight your brand story, capture the guest experience, or elevate seasonal marketing campaigns. This feature delivers an engaging first impression for visitors from the moment they arrive.



Step-by-step:

1. Verify your video URL requirements

Before submitting your request, you must check that your video link is correctly formatted. The Gifted platform requires a direct link to a hosted video asset rather than an embedded player link. Ensure your URL ends explicitly with the .mp4 file extension (for example, https://yourhotelwebsite.co.uk/assets/homepage-hero.mp4).


Alert
Important Notice: The platform does not host these files natively, and standard YouTube or Vimeo sharing links will not work. The hotel must provide the direct, raw asset URL. If your property needs a place to host files, popular options include Amazon S3, Google Cloud Storage, or your website's digital asset management system.

2. Submit your video asset request

Because this feature updates elements of your direct storefront experience, the implementation must be processed securely by the Journey team.

Prepare an email or a live chat message containing your direct .mp4 URL.


3. Contact support for deployment

If you need a hand getting this live, the Journey Support Team will be available via live chat on our support portal or at support@journey.travel.


The team will request for you to send over the verified video URL, and they will update your homepage settings to display the video beautifully within your custom Gifted layout.

Idea
Best practice:

  • Keep it short: Aim for a loopable video between 10 to 30 seconds long to ensure your page remains fast and responsive.

  • Optimise your file size: Compress your video heavily before hosting it to keep the file size minimal, helping mobile users load your voucher page instantly.

  • Avoid vital text: Do not include crucial text or logos too close to the borders of the video frame, as your storefront layout may scale dynamically across different screen sizes.