Ecommerce Platform | Your terms and conditions and where to upload them

Ecommerce Platform | Your terms and conditions and where to upload them

What to include in your Terms & Conditions?

Terms and conditions are aimed at protecting the business (you). They give business owners the opportunity to set their rules (within applicable law) of how their service or product may be used including, but not limited to, things like copyright conditions, age limits, and the governing law of the contract. While terms are generally not legally required (like the privacy policy), it is essential for protecting your interests as a business owner.

When creating your terms and conditions, it is best to include:

  • Identification of the business

  • Description of the service that your site/app provides

  • Information on risk allocation, liability, and disclaimers

  • Warranty/Guarantee information (where applicable)

  • The existence of a withdrawal right (if applicable)

  • Safety information, including instructions for proper use (where applicable)

  • Terms of delivery of product/service (where applicable)

  • Rights of use (if applicable)

  • Conditions of use/ purchase (eg. age requirements, location-based restrictions)

  • Refund policy/exchange/termination of service and related info

  • Info related to methods of payment

  • Any additional applicable terms

Where to upload your Terms & Conditions

Once you have written your terms and conditions it is now time to add them into your ecommerce platform.

To do this:

  • Log into your ecommerce platform

  • Under the 'Products and Services' menu heading, click on 'Content'


  • You will then see this sub-menu. Click on 'Terms and Conditions'


  • You will then see a screen like this.


  • Amend the title to something appropriate such as 'Terms' or 'Terms and Conditions'.

  • In the Content text box paste in your terms and conditions.

    • Note that this text field does not show any text formatting such as bold or Italics. 

  • When you are happy with this click on 'Save Content'.


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