Upsells need to be created in SynXis first as ‘Dynamic Packages’.

If you were using the SynXis Booking Engine before ecommerce platform then hopefully you’ve got your Dynamic Packages already created, but if not and you're unsure how to create these, please reach out to your SynXis representative for assistance.

You'll also be able to find help articles whilst logged into SynXis by going to the question mark in the top right hand corner: