Ecommerce Platform | SynXis | Rate/room images

Ecommerce Platform | SynXis | Rate/room images

If you need assistance adding images for a room or a rate, please reach out to your account manager at your SynXis reseller. Or search in the help guides within your SynXis CRS.

  • Please ensure no special characters are used in the file name (for your images), as this will prevent the image from displaying on the ecommerce platform.

  • Recommended size is 600 x 400 pixels


For Rates, you can now also upload images directly with the ecommerce platform. To see how to do this, please click here.

    • Related Articles

    • Ecommerce Platform | Rates | Set up a minimum lead time restriction

      You may want to set up a minimum lead time restriction for your rates. For example, you have a rate that includes an experience and you'd like some extra time to schedule or prepare this for the guest. How to set up a minimum lead time restriction in ...

    • Ecommerce Platform | How to build links Room or Rate specific URLs

      ? Summary This article explains how to build custom links in your ecommerce platform that direct guests to specific rooms, rates, or promotional offers. By adjusting URLs, you can ensure that links from your main website or marketing campaigns lead ...

    • Ecommerce Platform | SynXis | Creating new rate plans

      Once the new rate plan has been created within SynXis, please reach out to support@journey.travel to run a Booking Engine import. Once this has been done, please search on the front end of ecommerce platform for a date that this rate plan should be ...

    • Ecommerce Platform | SynXis | Guarantee policy

      If you need assistance creating a new guarantee policy, please reach out to your account manager at your SynXis reseller. Or search in the help guides within your SynXis CRS. Please note: If using SynXis CRS for anything else (GDS/IDS/Channel ...

    • Ecommerce Platform | SynXis | Setting up room upsells / extras

      Upsells need to be created in SynXis first as ‘Dynamic Packages’. If you were using the SynXis Booking Engine before ecommerce platform then hopefully you’ve got your Dynamic Packages already created, but if not and you're unsure how to create these, ...