If you need assistance creating a new guarantee policy, please reach out to your account manager at your SynXis reseller. Or search in the help guides within your SynXis CRS.
Please note:
If using SynXis CRS for anything else (GDS/IDS/Channel Connect) do not set ecommerce platform policy to default
Do not assign the policy to any rate that is assigned to anything other than only booking engine
The credit card needs to be removed from selected policy codes, so if this is assigned to any other channel's rates, those will be bookable without taking card details.