Ecommerce Platform | Setting up Web Booking limits

Ecommerce Platform | Setting up Web Booking limits

In order for your Spa Day to be bookable online, you must set 'Web Booking Limits' to a value greater than 0. If you only have 'Booking Limits' set, but not 'Web Booking Limits', your spa day package would be bookable via Premier, but not online.

Additionally, you may override the global limits for an individual spa day, to set different limits.

The steps below explain how to set global limits and package-specific limits:

Global Package Time Band Limits

Follow the steps below to activate package availability

  • Open Package Time Bands in Configuration/Administrator.

  • Select Band 1 and enter the start/end times.

  • Enter the booking limits for each day.

  • Repeat the process for all other time bands.

'Booking Limit' is the maximum booking on a given day.

'Web Booking Limit' is the maximum number of packages that can be booked online out of the total booking limit (a sub-section of the booking limits, not in addition to).



Spa Day Package Overrides

Follow the steps below:

  • Booking Limit – the maximum number of clients that can be booked on this package on a given day.

  • Web Booking Limit – the maximum number of clients which can be booked online, taken from the Booking Limit.

  • Allow bookings – tick the box against the time band to indicate the start time

  • Number of Bands booked – the number of bands allowed with the finish time band being the selected finish time.


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